Privacy Policy

Future Secure Pension Services Pte Ltd respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and protect your personal data when you use our online platform, which includes our site and related services.

Data We Collect

We may collect personal data that you provide directly to us when you use our site or interact with our services. This can include information such as your name, contact details, identification information, financial information, employment details, and other data necessary for providing our pension fund management, retirement scheme administration, actuarial consulting, investment management, pension scheme design, member services, and regulatory compliance consulting services.

We may also collect certain information automatically when you visit our site. This includes technical information like your IP address, browser type, operating system, and usage data about your visit, such as the pages you viewed, the time spent on our site, and referring URLs.

How We Use Your Data

We use your personal data for the following purposes:

To provide and manage the services you request from us.
To administer your account and manage our relationship with you.
To process transactions and fulfill our contractual obligations.
To communicate with you regarding your account, our services, or information we believe may be of interest to you.
To comply with legal and regulatory obligations, including anti-money laundering and know-your-customer requirements.
To ensure the security of our site and services.
To improve our services and enhance your experience on our site.
For internal business purposes, such as data analysis, audits, and research.

The legal bases for processing your data include the necessity to perform a contract with you, compliance with legal obligations, our legitimate business interests (provided they are not overridden by your rights), and, in certain cases, your consent.

Sharing Your Data

We may share your personal data with third parties in the following circumstances:

With service providers who perform functions on our behalf, such as IT services, payment processing, data storage, and other business support services. These providers are obligated to protect your data.
With regulatory authorities, government bodies, or law enforcement agencies when required by law or to protect our rights or the safety of others.
With professional advisors, such as lawyers, auditors, and consultants.
In connection with a merger, acquisition, or sale of all or a portion of our assets, where your data may be transferred as part of the transaction.
With affiliates within the Future Secure Pension Services Pte Ltd group for business purposes.

We do not sell your personal data.

Data Security

We implement technical and organizational measures designed to protect your personal data from unauthorized access, disclosure, alteration, and destruction. While we strive to protect your data, no security system is completely impenetrable, and we cannot guarantee the absolute security of your data.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. The specific retention period will depend on the type of data and the purpose of processing.

Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal data. These rights may include:

The right to access the personal data we hold about you.
The right to request correction of inaccurate or incomplete data.
The right to request erasure of your personal data under certain conditions.
The right to request restriction of processing your data under certain conditions.
The right to object to the processing of your data under certain conditions.
The right to data portability, allowing you to receive your data in a structured, commonly used, and machine-readable format.
The right to withdraw consent at any time where processing is based on consent.
The right to lodge a complaint with a supervisory authority.

To exercise these rights, please contact us using the details provided below.

Cookies and Tracking Technologies

Our site may use cookies and similar tracking technologies to enhance your experience, analyze site usage, and improve our services. You can manage your cookie preferences through your browser settings.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

Future Secure Pension Services Pte Ltd
77 Robinson Road, #15-01, Singapore, Singapore, 068896, Singapore

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically.